Swaioh helped CareForce AI turn targeted outreach into 4 new healthcare clients and approximately $500,000 in new annual recurring revenue.
Company overview
CareForce AI (formerly HelpCare AI) develops AI-powered solutions for healthcare organizations, helping providers improve patient care and operational efficiency through predictive analytics, real-time monitoring, and automation.
As the company expanded, it needed a reliable way to translate its technical capabilities into commercial opportunities. Reaching the right decision-makers required an understanding of healthcare organizations, their operational priorities, and the challenges involved in evaluating and adopting new technology.
Swaioh partnered with CareForce AI to develop a targeted approach to customer acquisition, focusing on relevant healthcare organizations, direct engagement with decision-makers, and building relationships that could translate into recurring revenue.
The challenge
CareForce AI had a specialized technical offering but needed a more systematic way to connect with potential customers and convert its capabilities into commercial traction.
Several challenges stood in the way of growth:
Reaching relevant decision-makers
Healthcare organizations can involve multiple stakeholders in evaluating new technology. Identifying the right contacts and initiating relevant conversations was essential to reaching organizations with a genuine need for the platform.
Communicating technical value
The company's capabilities needed to be presented in terms of practical applications and operational benefits that prospective customers could understand and evaluate.
Building credibility in a specialized market
Healthcare is a relationship-driven industry where trust, relevance, and a clear understanding of organizational needs matter when introducing new technology.
Creating a repeatable acquisition process
CareForce AI needed a structured method for identifying suitable accounts, initiating conversations, qualifying interest, and maintaining follow-up throughout the sales process.
The objective was to acquire new healthcare customers, generate recurring revenue, and establish a stronger foundation for continued commercial growth.
The process
Swaioh researched healthcare organizations whose operational needs aligned with CareForce AI's capabilities, focusing on potential applications involving patient care optimization, real-time monitoring, predictive analytics, operational efficiency, and workflow automation.
The team identified relevant decision-makers and developed personalized outreach that connected CareForce AI's capabilities to practical healthcare use cases. Rather than relying on generic messaging, communication was tailored to each prospect's potential needs and business priorities.
A structured follow-up process helped maintain communication with engaged prospects, prioritize promising opportunities, and move conversations toward commercial discussions.
The solution
Swaioh established a targeted outbound customer acquisition process designed to connect CareForce AI with relevant healthcare organizations. The approach combined strategic account selection, personalized messaging, decision-maker engagement, and structured pipeline management.
Strategic account selection
Prioritize healthcare organizations based on their potential fit with CareForce AI's technology and use cases.
Personalized outreach
Connect the company's technical capabilities to relevant operational challenges and practical applications.
Decision-maker engagement
Focus outreach on stakeholders positioned to evaluate the platform and its potential business value.
Pipeline management
Maintain consistent follow-up and organize opportunities to support progression from initial contact to commercial engagement.
Strategic targeting
Identify healthcare organizations with a strong fit for the platform's capabilities.
Personalized outreach
Engage relevant decision-makers with industry-specific messaging.
Consistent follow-up
Maintain structured communication throughout the sales process.
The results
The partnership helped CareForce AI translate its technical capabilities into measurable commercial growth. Four new healthcare clients and approximately $500,000 in new ARR provided a stronger revenue base and a foundation for continued expansion.
By combining targeted account research, personalized outreach, and consistent pipeline management, Swaioh supported CareForce AI's customer acquisition efforts in a specialized, relationship-driven industry.
The engagement was led by Juzefin and the Swaioh team, with a focus on generating qualified opportunities and turning targeted customer acquisition into measurable revenue.
Schedule
Free: We'll map companies in your ICP that are either in a buying window or closely match your best customers. Then we'll walk you through how to convert them with a tailored GTM playbook.
You can walk away with the playbook and data, or let us execute it for you through a short pilot.
